fk88's Privacy Policy

fk88 is a trusted online gaming platform operated for users in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how fk88 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using fk88's website or services, you will be considered to have given your consent to the terms of this policy. Please read this policy carefully before using our services.

fk88 may collect the following types of information:

2.1 Information You Provide Directly

• Name, date of birth, and age verification details
• Email address and mobile number
• Password (stored in encrypted form)
• Financial transaction details — deposit and withdrawal information made via bKash, Nagad, Rocket, Upay, or bank transfer
• Records of your communications with our support team

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Logs of the time you accessed the website and which pages were visited
• Cookie and session data (see Section 5 for details)
• Account activity logs — betting, game session, and transaction history

2.3 Identity Verification Information

To ensure security and responsible gaming, we may verify a user's age and identity. For this purpose, information from a national ID card or other document may be requested. fk88 stores this information with strict security.

fk88 uses the information collected for the following purposes:

• To create, manage, and secure accounts
• To process deposits, withdrawals, and other financial transactions
• To resolve your issues through 24/7 live chat and email support
• To analyze and improve platform performance
• To detect and prevent fraudulent activity
• To fulfill responsible gaming obligations
• To provide a personalized experience based on your preferences
• To send policy change notices or urgent notifications

fk88 does not sell your personal information to third parties. However, in certain circumstances, information may be shared with the following parties:

4.1 Service Providers

Limited information may be shared with trusted technology partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), data security, and technology services. These partners are contractually bound to comply with fk88's privacy standards.

4.2 Legal Obligations

Information may be disclosed in response to a valid legal process, court order, or request from a government authority. In such cases, we provide only the minimum information necessary.

4.3 Fraud Prevention

Information may be shared with relevant agencies to prevent financial crime, fraud, or account abuse. This is done to protect all of our users.

The fk88 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. Disabling them will interfere with the core functionality of the website.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection) and to measure website performance.

5.3 Analytics Cookies

Used to collect anonymous statistical data to understand how users interact with the website. This information helps improve fk88's service quality.

fk88 follows industry-standard technology and practices to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Data Encryption: Stored sensitive information — particularly passwords and financial data — is kept in encrypted form.
• Access Controls: Only authorized personnel can access your information, and only for specific, necessary purposes.
• Regular Security Audits: Our systems undergo regular security testing to identify potential vulnerabilities.
• Two-Factor Authentication: The option to use two-step verification is available to further strengthen account security.

However, no method on the internet is completely secure. Even though fk88 takes every precaution, we cannot guarantee complete security. You are therefore encouraged to remain vigilant about the security of your own account.

fk88 retains your information only for as long as it is necessary or legally required. The general policy is as follows:

• Information for active accounts is retained for the duration of the account.
• Financial transaction records are kept for a set period even after an account is closed.
• Information is retained for the applicable period in cases of legal obligation.
• If marketing consent is withdrawn, the relevant information is deleted as soon as possible.

Once no longer needed, personal information is securely deleted or converted into an anonymized form.

Every user registered with fk88 retains the following rights:

• Access: The right to request a copy of the personal information held about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information in certain circumstances.
• Objection to Processing: The right to object to the use of your information for a specific purpose.
• Data Portability: The right to receive your information in a structured, commonly used format.
• Withdrawal of Consent: The right to withdraw consent for marketing or optional data processing at any time.

To exercise these rights, contact our support team via live chat or email. We will verify your request and take action as soon as possible.

fk88 uses technology from various software providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming — to operate its game library. These providers operate under their own privacy policies.

If our website contains third-party links, fk88 is not responsible for the privacy practices of those external sites. You are advised to read their privacy policies before visiting any external site.

fk88 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email address
• By noting the update date on this page

If you continue using fk88's services after a change, you will be considered to have consented to the revised policy. At the time of your first login after a policy change, we will give you the opportunity to review the new policy.